WeGoLook - 1900 NW Expressway STE 460, Oklahoma City, OK 73118 (“we,” “us,” “our”)
WeGoLook is a subsidiary of Crawford & Company, a Georgia corporation. For more information about Crawford's privacy practices, please see their notice at https://www.crawco.com/legal/privacy-policy.
Please keep in mind that this notice describes what we do with your Data. This information feeds into a larger claim processing activity through another company, such as an insurance carrier. You should review their privacy notices for more information on what they do with your Data.
For questions, please contact us at [email protected]
Through this App, we collect Personal Data both directly from you and indirectly from other sources, including data gathered from your device. In addition, what we collect in this App may be added to your account with us. The types of Personal Data include: Cookies and trackers, Usage Data, first name, last name, phone number, address, email address, geographic position, ZIP/Postal code, and photos. In most cases, the data you shared in this App is required to provide the services, but where it is optional, we will clearly state that. In addition, some of the data, you may choose to turn on or off using your phone settings.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.
We use commercially reasonable security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your Data. You are responsible for security your user credentials, such as your password.
Certain laws require us to tell you if we sell your data (for money or sometimes for something else of value) or share your data for analytics or advertising. We do not sell your personal data for money. We may share your data with third parties in exchange for other value, such as data analytics. You have the right to ask us not to do so and to opt out of having your data sold, shared, or used to create a profile. Please contact us at [email protected] to inform us of your wishes.
In general, you are likely using this App for the handling of an insurance claim and thus, the purposes are in large part due to our contract with our customers. We process your data only for what we need to process your data for or as the law may permit us to do so otherwise. For example, we process your data if:
Additional purposes may include: analytics, interaction with external social networks and platforms, contacting you, handling payments, hosting and backend infrastructure, infrastructure monitoring, location-based interactions, managing contacts, registration and user authentication. In addition, we will use and share your data if a situation arises where your data is needed for a legal action or defense, requested by law enforcement, or our company is bought or sold.
The Data is processed in the United States, and in any other places where you or the third parties involved in the processing are located. Depending on your location, this means that your data may be transferred to another country.
If any such transfer takes place, we will take necessary steps to ensure your personal data receives an adequate level of protection. We will also put in place the necessary safeguards to make the transfer legal. For more information, you can reach out to us via [email protected].
In general, we will retain your Personal Data for as long as necessary for the purpose it was collected for or for as long as we are required to maintain it, such as under contract with an insurance carrier or by law. We will protect it until it is deleted. Some of the information you provide is optional and you may have the ability to delete it yourself.
You may exercise certain rights regarding your data we process. This may be governed by various laws depending on where you are or where the data are processed. You may have more rights depending on your location, so please contact us if you have any questions on the rights you are entitled to have. Not all requests for rights can be granted depending on the circumstances, but we will make sure to explain that it apply.
In particular, you have the right to do the following:
Should the changes affect processing activities performed on the basis of your consent, we will collect new consent, where required.
Latest update: April 27, 2023